Step 1:

The salesperson finalizes the vehicle sale with the customer and outlines the subsequent steps.

Step 2:

The Sales Manager notifies Streaming F&I via teams, email, or text.

Step 3:

The Sales Manager / Salesperson activates the Streaming F&I station and ensures the video quality is optimal.

Step 4:

The salesperson then escorts the customer to the Streaming F&I office. Salesperson / Sales Manager proceeds to print the customer's plates and registration slip.

Step 5:

The Streaming F&I session begins with a customer interview, presentation of the Menu, and the application of advanced objection handling techniques in F&I.

The final step:

Streaming F&I redirects the customer back to the Salesperson / Sales Manager to finalize paperwork and collect any outstanding payments.